I have charged my unit correctly but the lightning symbol is still on 24 hours later.

posted this on 9 Feb 2017

The unit takes approximately 8 hours to fully charge from dead, though this time is only an estimate. When connected to a power source a lightning symbol over the battery icon in the top right will appear to indicate charging. This icon remains until the device is disconnected, regardless of power levels. Charging via a computer (using the USB cable) or via mains does not affect charge time.

Another method of charging is to use a portable power pack - these can be bought from a third party or from us, we recommend the Powergorrilla for most use cases

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